Digitally Mature Organizations Experience >5% Growth Year-Over-Year.


For an organization in nascent stages of digital transformation, strategies are operational in nature. In digitally mature organizations, strategic investments are focused on transforming business through improved customer experience, operational efficiencies and shifts in a business model.

We categorize businesses into the 6 stages of digital maturity:

  • Pre-Natal: It’s business as usual for you. Your organization operates with a familiar legacy perspective of customers, processes, metrics, business models and technology believing that it remains a solution to digital relevance.
  • Infant: You are Present and Active. Pockets of experimentation are driving digital literacy & creativity albeit disparately, throughout the organization while aiming to amplify specific processes and touchpoints.
  • Child:  You have a Formalized Digital Transformation Process. Experimentation is intentional, while execution has become more promising and capable. Initiatives have become bolder, and as a result, change agents seek executive support for new resources and technology.
  • Teenager: You are a Strategic Player.  Individual groups recognize the strength in collaboration as their research, work and shared insights contribute to new strategic roadmaps that plan for digital transformation ownership, efforts and investments.
  • Adult: Your DX Process has Converged. A dedicated digital transformation team is leading strategy and operations based on business and customer-centric roles. The new infrastructure of the organization takes shape as roles, expertise, models, processes, and systems to support transformation are solidified.
  • Sage: You are Innovative & Adaptive. Digital transformation becomes a way of business as executives realize that change is constant. A new ecosystem is established to identify and act upon technology & market trend, in a pilot and eventually at the scope.

Where do you stack up in this DX Maturity model? Take our 2-minute assessment to find out!


Select the most important Goals for Your Organization

1. How important is digital transformation in your overall strategic conversation?*

2. How deeply does your organization acknowledge the opportunities posed by DX?*

3. How significant is ‘lack of strategy’ a barrier to digital transformation in your organization?*

4. How significant are ‘too many other priorities’ a barrier to digital transformation in your organization?*

5. How significant are ‘security concerns’ a barrier to digital transformation in your organization?*

6. How significant is ‘lack of change management team to set up expectations & manage transformations’ a barrier to digital transformation in your organization?*

7. How significant is ‘inability to keep up with rate of technology change’ a barrier to digital transformation in your organization?*

8. How important are core functionality improvements (front end processes, digital marketing, enterprise resource planning etc.) in driving digital initiatives in your organization?*

9. How important is the desire to open up new frontiers (Industry 4.0 innovation needs and customer journey enhancements) in driving digital initiatives in your organization?*

10. How often would you find instances of cross-collaborative work in your organization (for instance collaboration between marketing, product development and IT to provide a successful delivery of consumer journey)?*


Optimized Solutions is a modern information engineering enterprise that provides trusted and reliable IT solutions to Fortune 500 companies, Digital Intermediaries, and Industrial & Technology Leaders in Healthcare, Financial Services, Insurance, Manufacturing, Retail, and Energy. 

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